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Global Notification Configuration

Global notifications apply to the entire location/lab, meaning alerts are sent to the configured recipients whenever the event occurs at that location, regardless of departments that are configured within the lab.

Transfer Notification

Lab Symplified sends notifications for Transfers so you stay informed as items move between locations. Transfer notifications are configured at the location level and apply across all departments. Notifications are sent in app and in email.

Where to Configure Transfer Notifications

  1. Go to Settings
  2. Select Notifications
  3. Open any Department
  4. Scroll to the bottom and find
    Global – {Location Name}

The Global – Location section is shared across all departments and controls notifications for the entire location.

Note: Only users who have access to “Manage Notification Settings” under Supervisor access can see and make changes to notifications recipients.

Transfers Notification Event

Under Global – {Location Name}, you will see a notification event called Transfers (Request - Dispatch - Receive).

  • All transfer-related activities are handled under this one event
  • You can add multiple recipients
  • Users can be added or removed by going to 3 dots “View/Edit”

This event covers notifications for:

  • Transfer Requests
  • Transfers Dispatched / Sent to Site
  • Transfers Received

What You Will Be Notified About

When you are added under the Transfers event, you will receive notifications when:

  • A transfer request is created involving your location
  • A transfer is dispatched or sent to your location
  • A transfer is marked as received at your location

Notifications are sent as:

  • In-app notifications with clickable request or transfer numbers
  • Email notifications with relevant transfer details

How Recipients Are Determined

Depending on the transfer step, notifications are sent to:

  • Users listed under the Transfers event for the relevant location
  • The user who created the request
  • The user who dispatched the transfer
  • The user who marked the transfer as received

Some participants are automatically included to ensure visibility, even if they are not explicitly listed under the Transfers event.

Delivered Not Unpacked Notification

The Delivered Not Unpacked notification is a global (location-based) notification used to alert selected users when items are marked as delivered to a drop-off area such as a dock, warehouse, or receiving location. This ensures that the appropriate staff are automatically notified when items arrive and are ready for pickup, unpacking, or processing.

Enable Item Delivered Notification

  1. Go to Settings
  2. Select Notifications
  3. Navigate to the Global section
  4. Locate the event Delivered Not Unpacked
  5. Under the Action column on the right side, click the three vertical dots
  6. Select View/Edit
  7. In the recipients field, search for users by name
  8. Click the user name to add them as recipients
  9. Add all required users
  10. Click Save Changes